Effective Date: 28 Apr 2026
Company Name: AI Smart Solutions
Location: New Zealand
1. Overview
AI Smart Solutions ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our AI-powered content generation and social media publishing platform.
2. Information We Collect
We may collect the following types of information:
a. Information You Provide
- Name
- Email address
- Account Login credentials
- Content you create, upload, or generate using our platform
b. Information from Connected Platforms
(e.g. Facebook, Instagram)
When you connect your social media accounts, we may access:
- Account ID and username
- Profile information
- Media and content necessary for publishing
- Access tokens and authentication data
c. Automatically Collected Information
- IP address
- Browser type and device information
- Usage data and interaction with our platform
3. How We Use Your Information
We use your information to:
- Provide and operate our services
- Generate and publish content on your behalf (only when initiated by you)
- Manage your account and connected platforms
- Improve our platform and user experience
- Communicate with you about updates or support
We do not sell your personal data or use it for unrelated advertising purposes.
4. Use of Meta Platform Data
Our services integrate with Meta platforms (such as Facebook and Instagram) to enable content publishing and account connectivity.
When you connect your account, we may access and process Platform Data provided by Meta, including user identifiers, profile information, and media required to perform requested actions.
We use this data solely to:
- Enable content publishing to your accounts
- Display and manage your connected accounts
- Provide core functionality of our services
All actions involving your social media accounts are performed with your explicit consent. We do not post content or access data without user authorization.
We may share your information with:
- Service Providers
- Legal Requirements
We do not share your data with third parties for resale or advertising purposes.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect your data, including:
- Secure storage of sensitive data such as access tokens
- Encryption where appropriate
- Access controls to limit unauthorized access
While we strive to protect your information, no system is completely secure.
6. Data Retention
We retain your information only for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.
To exercise these rights, contact us at: support@aismartsolutions.co.nz
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To exercise these rights, contact us at: support@aismartsolutions.co.nz
8. Third-Party Links and Services
Our platform may contain links to third-party services. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy, you can contact us at: support@aismartsolutions.co.nz
11. Compliance with Platform Policies
Our use of data obtained from Meta platforms complies with applicable platform policies. We only request permissions necessary to provide our services and ensure all data is handled responsibly and securely.